Privacy Policy

Items of Personal Information Collected

  • Collected items: name, contact information, e-mail, access log, cookie, access IP information
  • Personal information collection method: online consultation

Purpose of collection and use of personal information

The company uses the collected personal information for the following purposes.

  • Contract fulfillment for service provision Content provision service (civil complaint handling)
  • Used for site operation, responding to complaints received, identifying access frequency, or member service usage and statistics

Retention and use period of personal information

In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws, the center will keep the member information for a certain period of time as set forth in the relevant laws and regulations as follows.

  • Retention Items: Email
  • Grounds for preservation: Act on Consumer Protection in Electronic Commerce, etc.
  • Retention period: 5 years
  • Record on display/advertisement: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
  • Records on contract or subscription withdrawal: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • Records on consumer complaints or dispute handling: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • Records on collection/processing and use: 3 years (Credit Information Use and Protection Act)

Personal information destruction procedure and method

In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.

  • Destruction procedure: After the purpose is achieved, the information entered by the member for membership registration, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet), Reference) After being stored for a certain period of time, it is destroyed. Personal information transferred to a separate DB is not used for any purpose other than being retained unless otherwise required by law.
  • Destruction method: Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the record.

Consignment of collected personal information

The company does not entrust customer information to external companies without customer consent. If such a need arises in the future, we will notify the customer of the entrusted person and the contents of the entrusted business, and obtain prior consent if necessary.

Matters concerning the installation, operation, and refusal of automatic personal information collection devices

The company operates 'cookies' that store and find your information from time to time. A cookie is a very small text file sent to your browser by the server used to run the company's website and stored on your computer's hard disk.

Businesses use cookies for the following purposes:

  • Purpose of use of cookies, etc. Analysis of the access frequency and visit time of members and non-members, identification of users' tastes and interests, and provision of personalized services
    You have the option to install cookies. Therefore, you can allow all cookies by setting options in your web browser, go through confirmation whenever a cookie is saved, or refuse to save all cookies.
  • Method of rejecting cookie setting Example) As a method of rejecting cookie setting, you can allow all cookies by selecting the option of the web browser you are using, go through confirmation every time a cookie is saved, or refuse to save all cookies.
    Example of setting method (in case of Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information
    However, if you refuse to install cookies, there may be difficulties in providing the service.

Civil service related to personal information

In order to protect customers' personal information and handle complaints related to personal information, the company appoints the relevant department and personal information manager as follows.

  • Name of personal information manager: Jin Sangyeol
  • phone number : +82-10-3869-6337
  • email :

You can report all complaints related to personal information protection that occur while using the service to the person in charge of personal information management or the department in charge. The company will provide prompt and sufficient answers to users' reports.

If you need to report or consult about other personal information infringement, please contact the organizations below.

  • Personal Dispute Mediation Committee (
  • Information Protection Mark Certification Committee (
  • Supreme Prosecutor’s Office Internet Crime Investigation Center (
  • National Police Agency Cyber ​​Terror Response Center (